This page outlines the practical way Jinova handles account, workspace, billing, and support data while operating the platform.
We collect the account, workspace, billing, and support information required to provide the Jinova platform, process authentication, and respond to customer requests.
We use this information to run the platform, secure tenant access, process subscriptions, provide support, and improve product delivery.
Workspace data is stored in managed infrastructure used by Jinova, including Supabase and related platform services. Access is restricted to authorised operational use.
If you need export, correction, or deletion assistance, contact support@jinovadigital.com.au and we will guide the request through the right operational process.
For privacy requests, email support@jinovadigital.com.au.